Effective Date: 22/02/2025
At ilovelogo.site, we strive to provide high-quality digital products and ensure customer satisfaction. Please read our refund policy carefully before making a purchase.
1. Digital Products & Refund Eligibility
Since our products are digital files (logos, templates, and design assets), we generally do not offer refunds. However, we may provide a refund under the following circumstances:
- You purchased the wrong product and have not downloaded it.
- The file is corrupted or unusable, and we are unable to provide a working replacement.
- You were charged multiple times due to a technical issue.
2. Non-Refundable Situations
Refunds will not be granted in the following cases:
- You changed your mind after purchase.
- You no longer need the product.
- You do not have the necessary software or skills to use the file.
- The issue is due to improper use or modification of the files.
- The product has already been downloaded or accessed.
3. Requesting a Refund
If you believe you are eligible for a refund, please contact us within 7 days of purchase by providing the following details:
- Order number or proof of purchase.
- A clear description of the issue.
- Screenshots or other relevant proof (if applicable).
You can reach us at contact@ilovelogo.site. We will review your request and respond within 3-5 business days.
4. Chargebacks & Disputes
If you initiate a chargeback or payment dispute without contacting us first, we reserve the right to disable access to your purchased products and take legal action if necessary.
5. Policy Updates
We reserve the right to update this refund policy at any time. Any changes will be posted on this page with the updated date.
For further inquiries, please contact contact@ilovelogo.site.
Thank you for choosing ilovelogo.site!